Return Policy
Welcome to Collins Roofworks' Return Policy page. At Collins Roofworks, we value customer satisfaction and strive to provide a seamless shopping experience. Learn more about our 30-Day Return Policy, return conditions, and how to initiate a return below.
30-Day Return Policy
At Collins Roofworks, we offer a 30-day return policy on eligible products. If you are not completely satisfied with your purchase, you can return the item within 30 days for a refund or exchange. Please note that certain products may have specific return conditions.
Return Conditions
To qualify for a return, the product must be in its original packaging and in unused condition. Returns that do not meet these criteria may be subject to a restocking fee. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
How to Initiate a Return
To initiate a return, please contact our customer service team with your order details and reason for return. Our team will guide you through the return process and provide instructions on how to return the item. Once the return is received and inspected, we will issue a refund or process an exchange as per our return policy.
Contact Us for More Information
Have questions about our products or services? Don't hesitate to reach out to us for more information.